are here to help
any other questions which you may have, please contact our support team and they
will be glad to answer any questions for you.
You can call us and leave a message at:
MyOwnWriter.com recognizes that privacy is important for all individuals who trust
us with their private data. This page is a simple and easy to read explanation of our privacy practices.
Why can you trust us?
Simply because under no circumstances do we ask for, or store on our servers, any financial information pertaining to you.
All our payment processing is handled directly by PayPal on the PayPal Website and we do not have the ability to charge
you a single penny without your approval given directly to our payment processor.
This ensures that we have absolutely no access nor means to access any of your personal financial data.
Your banking/credit card information remain secure with PayPal and you can rest assured that we
will not be able to access any of that sensitive information.
Our privacy promise to you
Our privacy promise is simple: Under the maxmimum extent allowable by law we will remove all your information
stored on our servers after 12 months of your account becoming inactive. If you do not login to our website for more than 12 months
our system is programmed to automatically remove all non-essential information about your interactions with us. Note that we
are required by law to maintain some information, for example purchase records for taxation purposes. However our system is designed to
periodically destroy (permanently, with no possiblity of undeletion) the details of the sensitive aspects of your interactions with us.
These details include messages you exchanged with us, the files you uploaded, and the specifics of the project you asked us to do.
If you wish and expressly request, we can destroy this information earlier than the minimum time needed to qualify for inactivity.
Other information we collect and its use
Our servers collect information when you visit our website including the URL, IP address, browser type and language, and
the date and time of your request. This is done as a matter of course for all visitors to our website for technical reasons and
is a common practice. You can always choose to decline to use our services our use external methods to anonymize your information
such disabling cookies in your browser or using the "Private Browsing" mode in your browser.
We may use your personal information to provide the services you have requested,
including services that display customized interest based content on the website.
We may also use personal information for research, analysis, and marketing (testimonials and reviews) which will let us
operate more efficiently and provide you with better services. When we use third
parties to assist us in processing your personal information e.g. PayPal, we require
and that they apply other appropriate confidentiality and security measures. We
may also share information with third parties in limited circumstances, including
when complying with legal process, preventing fraud or imminent harm, and ensuring
the security of our network, computer equipment and services.
The information provided by our clients is only stored after every reasonable
precaution has been taken regarding the safety and security of that information.
We understand that registered users may provide us with sensitive information and
that needs to be protected online and offline. We use a Secure Socket Layer (SSL)
to ensure that the information remains secure as it passes from one point to the
next and all transactions as well as messages between clients and experts go through
the Secure Socket Layer (SSL). On all secure pages, the users will be able to see
a lock icon near the bottom of the browser window that confirms the use of SSL.
If you would like to contact our customer support department, please call our toll free number 1-800-453-2819. You can also contact us via email at support@MyOwnWriter.com.